Frequently Asked Questions
Common Questions
What is Auto Screen Shooter (A·S·S)?
Auto Screen Shooter is a capture product family from Amiplay Co., Ltd.: a Google Chrome extension for PNG/PDF tab and full-page work, plus Windows and macOS desktop apps for JPG, PDF, and MP4 scroll video. Marketing, downloads, and pricing live on autoscreenshooter.com.
Is the Chrome extension free to install?
Yes. Install from the Chrome Web Store and use core capture features for free. A watermark appears on free-tier exports; a one-time license from $29.99 removes it and unlocks premium controls like interval auto-capture.
What formats does the Chrome extension export?
The extension exports PNG (raster) and PDF. Very tall pages may split across multiple PDF pages for reliability. Desktop builds add JPG, PDF, and MP4 — see the Tech specs page.
What is the difference between "visible tab" and "full page" capture?
Visible tab saves what you see on screen without scrolling. Full page (stitched) scrolls and combines the entire page vertically into one tall PNG — useful for long articles and dashboards.
What does "Display: full screen / tab" mean?
That mode uses Chrome's desktop capture picker so you can choose a screen, window, or tab surface. You can combine it with optional full-page stitching for the current tab when configured in the extension popup.
Where are my files saved?
By default, captures save under your Downloads folder in a subfolder named auto-screen-shooter. You can enable a "Save As" prompt (licensed) to pick location and filename explicitly.
What filename tokens can I use?
Template tokens include {yyyy}, {MM}, {dd}, {HH}, {mm}, {ss}, {host}, and {title}. Quick presets in the popup help you start from common patterns.
How do site rules (block / allow-only) work?
Define URL patterns with * wildcards. Block skips matching URLs. Allow-only means only matching URLs can be captured — helpful for locked-down workflows. Rules can be toggled on/off without deleting them.
What is "Recent captures" / capture history?
The popup keeps a local list of recent saves (metadata only, not image copies). You can export the list as JSON for backup or clear it without deleting files on disk. Retention is configurable within the limits shown in the popup.
Can I use a keyboard shortcut?
Yes. Open chrome://extensions/shortcuts and assign a shortcut for the capture command. The default suggestion is Ctrl+Shift+Y where available.
Why does the popup say not to open popup.html as a normal tab?
Chrome extension messaging only works when the UI is opened from the toolbar icon. Opening the HTML file directly breaks that communication channel — always use the pinned extension icon.
Do I need a license?
Not to try the product. A license removes the free-tier watermark on new captures and unlocks premium features such as interval auto-capture. Licenses start at $29.99 for two seats — one-time, no subscription.
How do I activate my license in the Chrome extension?
Open the extension popup, find the License section, paste your key, and tap Activate. Activation contacts the licensing service over the network. If it fails, verify the key, your network, and that you're using the official extension from the Chrome Web Store.
What does the free-tier watermark look like?
Free-tier exports include a small branding line referencing AutoScreenShooter.com. On multi-page PDFs, branding appears only on the last page. Licensed sessions skip branding on all newly generated captures.
What is the minimum interval for automatic captures?
Scheduled captures use Chrome's alarm APIs; the practical minimum is about one minute. This is a platform constraint, not an arbitrary product cap.
Why is part of my full-page capture blank or cut off?
Some sites lazy-load content, use heavy GPU layers, or embed cross-origin frames. Try scrolling the page once slowly before capturing, switch between visible-tab and stitched modes, or adjust header/sidebar stitching options. DRM-protected pages may not capture fully by design.
Why did my PDF split into multiple pages?
Very tall captures split across multiple PDF pages so viewers and PDF engines don't clip the bottom of an oversized single page. This is intentional for reliability and compatibility.
Does the extension work on every website?
No extension can guarantee every site. Public pages that behave like normal documents usually work well. Pages with unusual security headers, canvas blocking, or embedded protected content may produce partial results.
How do I install the Windows or macOS desktop app?
Visit the Downloads page for the current .msi (Windows) and .dmg (macOS). On macOS, Gatekeeper may show a prompt the first time — use Open from the right-click menu or go to System Settings → Privacy & Security if needed.
Where do I buy a license?
Pricing and Stripe checkout links are on the home page under Buy a license. Purchases are handled through Stripe — secure checkout, 30-day refund guarantee.
Where is the privacy policy?
See the Privacy page for how autoscreenshooter.com treats information. The extension may contact api.amiplay.net for licensing and autoscreenshooter.com for product references, as described in store listings.
Which languages does the extension UI support?
The extension ships locale files for English, Spanish, French, German, Italian, Portuguese (Brazil), Japanese, Korean, Chinese (Simplified & Traditional), Russian, Arabic, Hindi, Dutch, Polish, Turkish, Thai, Indonesian, Vietnamese, and more. Choose your language in the popup's Language section.
How do I update the extension?
Chrome Web Store updates roll out automatically. To force a check, open chrome://extensions, enable Developer Mode, and click Update.
How do I uninstall or reset the extension?
Remove from chrome://extensions. Export your capture history JSON first if you need a record — removal may clear local storage depending on Chrome behavior.
Can I use the extension on multiple Chrome profiles?
Yes, but each Chrome profile is separate. Install and configure (and license, if desired) per profile independently.
My company blocks desktop capture or downloads — what can I do?
Managed browsers may restrict permissions, download folders, or screen capture. Contact your IT administrator with the extension's permission list from the Chrome Web Store. Visible-tab PNG capture may still work if policies allow it.
How do desktop apps differ from the Chrome extension?
Desktop apps target full-page workflows with JPG, PDF, and MP4 on Windows/macOS — no browser needed. The Chrome extension focuses on in-browser PNG and PDF. Pick the build that matches where you capture. See the Tech specs page for a full comparison.
I have a billing, refund, or purchase question — who do I ask?
Use the contact email below so Amiplay Co., Ltd. can route your message. Include your order reference if you have one — but never paste full payment card numbers in email.
I found a bug or security concern — how should I report it?
Email the address below with steps to reproduce, Chrome version, OS version, and (if safe) a sample URL. For security-sensitive issues, ask for a secure channel in your first message before sharing details.
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Contact Amiplay
Please read the FAQ above first — most setup questions are answered there. If you still need help, have a licensing question, or a purchase concern, send a message to our team.
Include your order reference for billing queries, but never share full payment card numbers by email.
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